Info Center - mybet88

Info Centre

General

Mybet88.com is safe, secured, regulated and licensed by First Cagayan Leisure & Resort Corporation (CEZA). Offering distinguish and prominent state-of-the-art Live Dealer Casino, Sports, Keno, Lottery and many more. You will discover real exciting gaming leisure with attractive promotions, bonuses, highest rebates and loyalty program.

Just visit www.mybet88.com, click “Register” button which you will be guided with easy steps and your way for more exciting experience.

Below are the currency options that are accepted by Mybet88:

  • Chinese Renminbi (RMB)
  • Indonesian Rupiah (IDR)*
  • Japanese Yen (JPY)
  • Korean Won (KRW))
  • Malaysian Ringgit (MYR)
  • Thai Baht (THB)
  • US Dollar (USD)
  • Vietnamese Dong (VND)*

Notes:

1 unit of Indonesian Rupiah (IDR) will represent IDR 1,000.

1 unit of Vietnamese Dong (VND) will represent VND 1,000.

My Account

We make it hassle-free, fast, and simple to open your account at Mybet88. On the home page of Mybet88 website, click on the " Join " button on the top right-hand corner of the page and you will be brought to the registration page.

Please fill in the following information:

Mobile Number
Please provide a valid contact number for better assistance and for your account safety.

For situation such as password error, kindly check and make sure your password is being entered correctly, it needs to be between 8 to 10 characters, 2 or more of which need to be in numbers.

If not resolved, please do not hesitate to contact our Customer Service Support representative on Live Chat or email us at
info@mybet88.com

Our site is developed with your personal privacy and security as our primary concern. Mybet88 is regulated and will not disclose your personal information which employing the highest standards of data encryption to any third party unless required to do so by applicable laws and regulations or a court order.

Mybet88.com reserve the rights to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments for services provided through our website.

For every personal information supplied by users is transmitted via Secure Socket Layer (SSL 128 bit encryption Standard) and stored in secure operating environments that are not accessible by the public. For any internal access to all data is limited and strictly monitored.

How to get my account safety fully validated for my account? You will need to enter accurate information such as “Update Profile”, “Banking Details”, “Contact number”, “Email Address” to get full validation. Please make sure your contact number and email address is correct before verifying it.Note: Please contact our Live Help if you need to change your email and phone number before verification request is sent.

After completing my account safety validations to 100%, why is my FREEBET locked and how to unlock it? After you have validated to 100% for your Mybet88 account, you will get the FreeBets which will be under status “Locked”. Hence, to unlock this FreeBets, you will be required to have at least 1 successful deposit & withdrawal transaction with a minimum amount of USD15. The FreeBets will then be auto credited into your main wallet instantly.

How many times can I get freebet for each information? You will be entitled for FreeBets amount for account safety verification one (1) time per account only as your continuous support towards Mybet88.com

For the "Account Safety" earning the FreeBets thru validation will be eligible only for members who registered from 24th September 2014 10:00:00 AM (GMT+8) onwards. Members who registered BEFORE 24th September 2014 will not be entitled. ** Terms and conditions applies.

Promotion

Mybet88’s promotion may be sent directly to your inbox, so you can keep up to date with our most recent offers. Alternatively you can visit ourctly, it needs to be between 8 to 10 characters, 2 or more of which need to be in numbers.

If not resolved, please do not hesitate to contact our Customer Service Support representative on Live Chat or email us at Promotions page for own understanding and interested choice to see what is currently available or email to us promotions@mybet88.com for further enquiries. Terms and conditions applied to be eligible which is important to read it.

Notes: To avoid being not eligible or missing out on great deals, every member is required to Claim their Promotions as per instrcutions guideline stated before promotions is overdue and NOT able to enjoy Mybet88’s highest benefits.

Cash Rebates

Cash Rebates is entitled for all Mybet88’s members based on their weekly total amount wagered in Live Dealer Casino, Sports and Slots selected games only.

Cash rebate will be calculated based on the Promotion entitlement for each product that is eligible for the member. This will be based on the member’s Weekly total amount wagered on the rebate entitlement. Cut-off of weekly calculation of stake is every Sunday 23:59:59 (GMT +8). Our system will run a weekly computation of the rebate for each member and will be credited within 5 working days.

No rollover requirement is needed. Please contact Customer Service Support Live Chat for more details or related concerns.

Kindly log into Mybet88 and proceed to “Deposit” statement history. There will be a remark that indicates the cash rebates with amount.

Submit Upload

This " Upload " feature allows member to attach receipts/images at any time from website or while using from your mobile phone.

It is simple. From our main website, please login to your Mybet88 account and click FUNDS $ and then choose UPLOAD.

You can just simply upload your receipt/images using the following format (GIF, JPG and PNG).

You are able to upload up to 3MB only.

The purpose is to identify your submission and quote to our Live Help representative for faster checking and quick escalation. Thus, please keep it for your record.

Technical

Please ensure that you are logging in from a non-restricted country. Adding, kindly clear all your cookies/cache and close browser. Then, open again the browser and try again.

If your login is still unsuccessful, kindly re-check that you have entered the correct information and try again. If you are still unable to log in, please contact Mybet88’s Customer Service Support Live Chat or email us at info@mybet88.com

High possibility may be due to your PC's firewall or anti–virus software. If you are in a work or network environment, there may be proxy servers in use which prevent access to specific programs. You need administrative rights to your PC or to request our program to be allowed.

  • Open Norton Internet Security to find out more.
  • Select Personal Firewall option and enable it.

The following instructions detail how to download and install the software:

  1. To download, click on the download button.
  2. Choose the "Save" button. By default, the installation file name will be "mybet88.exe".

Different kinds of aspects technical safety, hence, below are Mybet88’s major precautions that have been established. Physical safety - Our servers are placed in highly protected premises, where all employees have been screened with security clearance. Security breach protection - Our servers are protected by firewall system. Data integrity - All Mybet88’s communication between your browser and our servers is encrypted.

Mybet88 recommends Operating Systems, Browsers and Adobe Flash on below details:

Screen Resolution


For optimal use of the website, please ensure your screen resolution is set to 1024 x 768 or higher. Please refer to Optimum Screen Resolution to assist you in checking and adjusting your screen resolution if required.



Windows 7, Vista

  • Internet Explorer 7 or later
  • Mozilla Firefox 2.0.0.20 or later
  • Opera 9.01 or later
  • Google Chrome


Windows XP

  • Internet Explorer 6 or later
  • Mozilla Firefox 2.0.0.20 or later
  • Opera 9.01 or later
  • Google Chrome


Windows 2000

  • Internet Explorer 6 or later
  • Mozilla Firefox 2.0.0.20 or later
  • Opera 9.01 or later
  • Google Chrome


Windows ME, 98

  • Internet Explorer 5.5 or later
  • Mozilla Firefox 2.0.0.20 or later
  • Opera 9.01 or later


Mac OS X 10.4 or Later

  • Safari 2.0.3
  • Mozilla Firefox 2.0.0.20 or later
  • Google Chromer


Adobe FLash


Mybet88 advise using Adobe Flash version 9.0.115 or later. To check to see if you have a suitable version of Adobe Flash Player, click 'Check my Flash version' which will launch a pop up window advising that 'You have the required version of Adobe Flash Player installed' meaning that you have the latest version of Flash and therefore need take no further action; or alternatively a pop up will ask you to install and run the latest version of Flash. This is strongly recommended. We notice that a few features will be missing if you are using IE8 or lower since there is a limited support from Microsoft regarding to latest version of HTML5, CSS3, jQuery2.0, etc. Thus, please use higher IE version to have full usage.

If you continue to experience problems, please contact Mybet88’s Customer Service Support Live Chat or email to info@mybet88.com if we can be any of assistance 24/7.

Customer Service

Answer: It is simple, when you finished the chat conversation with Mybet88 via LiveChat, just click on the top right corner “X” button and Survey for rating our service will be made available plus able to write down your comments as well.

Answer: We provide BLOG site to show Mybet88 latest updates and information including FAQ which will definitely be helpful to ease your concerns.

Answer: Always use this link www.mybet88help.com and from here, you are able to reach us anytime or click here for LiveHelp support.

Answer: You are just one step away. Just drop us an email to info@mybet88.com for any urgent issues which related to our website, customer service experience, promotions or technical issues which will be attended by 24/7 service. Or you can email to CSManager@mybet88.com for further enquiries.

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